Customers should check their orders upon delivery and report missing, incorrect, damaged, or unsatisfactory items as soon as reasonably possible. Refunds, replacements, or other resolutions will be considered on a case-by-case basis. Customers must inform us of any known food allergies or dietary requirements before ordering. While we take reasonable precautions, we cannot guarantee an allergen-free environment due to the handling of various ingredients. Promotional offers and discounts may have additional conditions, expiry dates, or restrictions and may not be combined with other offers or exchanged for cash. We reserve the right to cancel orders where items are unavailable, payment cannot be verified, the delivery address is outside our service area, or fraudulent or inappropriate activity is suspected.

We may collect and process personal information such as your name, telephone number, delivery address, and order details to process orders and provide our services in accordance with applicable privacy laws. Customers must not misuse the platform, submit false information, interfere with its operation, or engage in unlawful activity. House Of Quarshie reserves the right to update these Terms and Conditions from time to time. These Terms shall be governed by the applicable laws of the State of Georgia and the United States, and any disputes should first be addressed through good-faith communication before being referred to the appropriate legal or dispute-resolution process